Subscriptions & Cancellation

Last updated: September 2026

1. Plans and prices

All prices are shown in pounds sterling (GBP). Any applicable sales tax or VAT is calculated and shown by Paddle at checkout based on your location.

The Free plan is limited to 1 timeline and 250 memories, and does not include video uploads, bulk upload or timeline search. A full side-by-side comparison is on the Pricing page. The price you see on the Pricing page and the price Paddle charges are the same price.

2. Billing frequency and automatic renewal

Paid plans are subscriptions. A monthly plan is billed every month and a yearly plan is billed every 12 months, starting on the day you subscribe. Subscriptions renew automatically at the same price and interval until you cancel. Paddle takes payment using the payment method you gave at checkout and emails you a receipt each time.

3. Free trials

We do not currently offer a time-limited free trial. Instead, the Free plan is permanently free and you can upgrade whenever you want.

4. How the purchase is processed

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle collects and holds your payment details — All Of Your Days never sees or stores your card number. Your billing terms with Paddle are set out in Paddle's Buyer Terms.

5. How to cancel

1. Sign in and go to Settings.
2. Select Manage subscription. This opens Paddle's secure customer portal in a new tab.
3. Cancel your subscription there, or update your payment method.

You can also email hello@allofyourdays.com and we will help. No notice period and no cancellation fee applies.

6. What happens after you cancel

Cancellation takes effect at the end of the billing period you have already paid for — you keep your paid features until that date, and you are not charged again. After that date your account returns to the Free plan.

We do not delete your memories when you downgrade. If your account is over the Free plan's limits, your existing content stays in place but adding new content is restricted until you are within the Free limits again or you re-subscribe. Deleting your own content is always your choice — see Privacy Policy for account deletion.

7. Refunds and your consumer rights

Cancelling stops future payments — it does not automatically refund a payment you have already made. Refund requests should be submitted within 14 days of the relevant transaction and are handled in accordance with our Refund Policy, which follows Paddle's Refund Policy, and your applicable statutory consumer rights. Refunds are processed by Paddle as Merchant of Record. Nothing here removes your statutory rights as a UK consumer, including your 14-day right to cancel a distance contract under the Consumer Contracts Regulations 2013.

8. Price changes

If we change the price of a plan, we will tell you by email before the change applies to your renewal, and you can cancel before it takes effect.

9. Contact

Billing questions: hello@allofyourdays.com. Paddle can also be reached at paddle.net.